The guys from Fearns came to us seeking a new ecommerce site that was fully integrated with their Sage 50 accounts. To keep up with their competition, they opted for a bespoke design refresh with a goal to re-position their brand as serious competitors whilst maintaining their local, family run appeal.

Soundbite Learning is the company behind the leading educational download product, GCSEPod.co.uk. GCSEPod provides GCSE revision modules in the form of audio learning guides, which can be downloaded onto your computer, iPod or mobile phone as and when you need them. Their titles have been expertly created to help students with GCSE revision for mocks and exams, as well as coursework.

Our Brief

With a significant increase in their customer base, GCSE Pod came to Internetware requiring an automation solution for the transfer of transactional data from their front end webshop into their Sage 50 accounts. After discussing their options Internetware were tasked to provide an integration solution that incorporated the transfer of customer information and order details as well as provide consultancy services around future proofing their web solution for any future growth in sales.

What we did

• Performed a full needs analysis on the customer’s current systems and identified critical requirements to be addressed in the project scope.
• Defined and developed a formal scope of works document for the customer.
• Developed project /stakeholder management plans
• Provision of a dedicated project management team
• Fully managed implementation into GCSEPod’s back office system
• Usability testing and customer sign off

Our Solution

After reviewing their requirements, Internetware recommended Connect to download transactional data from their website and analyse those transactions against projects within their Sage 50 for their project costing. After providing a specification scope to their developers, the result was instant automation of a task which was taking several hours everyday to complete.

Liberty Games is a UK based retailer, distributor and designer of games room equipment located in Chessington, England.

Their products include arcade games, pool tables, snooker tables, table tennis tables, jukeboxes, retro gaming, air hockey, dartboards and football tables. Liberty Games have respectably supplied products to various television shows for use in the production, such as Big Brother UK and Saturday Kitchen.

Overview

With their manual data re-entry becoming a noticeable strain on the company’s resources, Liberty Games’ accountants recommended Connect for Sage line 50 as a way to seamlessly integrate their systems.

Using their own in-house development team to install the software, Liberty Games were provided with the Connect integration files, allowing their developers to link their CMS and CRM systems ‘in just a matter of hours’.

What They Said

“We were recommended Connect for Sage by our accountants as the best way to link our website in with our Sage Line 50 accounts package.

We use a bespoke CMS and CRM system developed in-house, however the supplied integration files enabled our developers to link the two in just a matter of hours. Since then we have been able to transfer data seamlessly between our systems, saving hundreds of man-hours of manual re-entry.

Technical support has been prompt and courteous, with requests for new features being answered, something we haven’t been used to from previous suppliers!”

Stuart Kerr – Technical Director

Laterooms.com offer a unique vehicle through which hotels across the globe can sell their vacant rooms to both business customers and the general public. In order to ensure rooms are filled, hotels are willing to drop their prices – whether this is at the last minute or up to 12 months in advance. LateRooms.com simply specialise in securing the best deals, and making them accessible to everyone.

Laterooms.com were looking for an affordable product which could provide a seamless and automated integration between their Sage accounting software and back office web systems. Laterooms.com were manually rekeying commission invoices between their web system and Sage 200 which was taking around six days each month to process. Internetware was tasked with providing an integration solution that would automate the transfer of commission invoices and transaction details from Laterooms.com into Sage 200

What we did

• Performed a full needs analysis on the customer’s current systems and identified critical requirements to be addressed in the project scope.
• Defined and developed a formal scope of works document for the customer.
• Developed project /stakeholder management plans
• Provision of a dedicated project management team
• Fully managed implementation into Laterooms’ back office system
• Usability testing and customer signoff

Our Solution

Following the customisation of Connect, Internetware were able to fully implement the bespoke integration into Laterooms.com back office systems. Full collaboration between all parties enabled the smooth on time delivery of our solution.

Data rekeying which was taking the company around six days to complete manually was reduced to a single click. Laterooms.com are now processing 14,000 invoices per month in less than one hour.

S&S Services have supplied educational arts and crafts products to teachers, nurseries and parents across the UK for over 25 years and are one of the oldest and most respect names in their field. Unfortunately “old” was also the first thing that sprang to mind when visiting their website, and S&S came to us looking for both a fresh look and feel and a more robust ecommerce platform that would grow with the business during the next 25 years.

What We Did

Our design team got straight to work, delivering a series of concepts that reflected the child-friendly nature of S&S without letting “playful” get in the way of the fact that people need to browse and buy from the site easily.

It was then over to our technical team who translated the designs into a working site within a matter of weeks, ready for a launch to coincide with the client’s “Back to School” marketing campaign.

Over the last 10 years Punjab Kitchen have built a reputation as the number one supplier of Halal and Ethnic food to the public sector in the UK. They also produce pureed meals specifically developed for patients suffering from Dysphagia and swallowing difficulties. Have a look at the solution we provided for www.simplypuree.co.uk

What We Did

Punjab Kitchen have been long standing customers of Internetware, so when they came to us with a brief to redesign two of their sites we knew we were in for an exciting project.

Since re branding the company last year, the guys at Punjab acknowledged that their websites needed a similar design overhaul. They fulfilled their purpose in terms of the information provided but standing next to their competitors designs, they admitted they were lacking a professional edge. They also expressed an interest for an easier to maintain back end so we made sure we implemented a system that would allow them to be digitally more self sufficient.

This was an exciting project for us to work on as we were handed complete creative freedom to experiment with the design, deliver interesting UI and as always provide slick functionality.

We’re really pleased with the final outcome and Punjab have had nothing but positive comments from their customers. Job well done!

SimplyPuree takes food science to the next level. We were the first to establish the concept of the complete pureed meal for patients suffering with Dysphagia in 1999, and with continuous development of their products, they have become the UK market leaders and experts in the field of texture modified foods.

What We Did

Punjab Kitchen, Simply Puree’s parent company, have been long standing customers of Internetware’s, so when they came to us with a brief for two new websites, we were more than happy to oblige.

Simply Puree’s main objectives were to bring the design of the site up to date with their new branding and simplify the shopping cart experience for their customers. As experts in e-commerce we had no problem coming up with a range of design ideas for the food manufacturer to choose from and we’re more than pleased with the final result.

In January 2007, Bound Tree Medical Europe Ltd acquired the assets of Galls® Europe Ltd and were subsequently appointed a distributor of Galls® and DynaMed™ products to the UK, Eire and Europe. As a result of this acquisition and the unique purchasing power and supplier relationships that they posess, Bound Tree Medical Europe provide an unrivalled specialist product offering to the pre-hospital market in Europe and beyond.

Located within 15 minutes’ drive from Newcastle international airport and 15 minutes from the city centre, this is an exceptional place to escape for business and pleasure.

Whether it is a weekend break, a celebration with family or friends; a few relaxing days of golf our two 18 hole golf courses, or maybe a business event that needs a professional and productive venue; Close House can offer all the facilities you need.